Telefon-Interaktion
Godard:
Same setting, different norms: Phone call beginnings in France and the United States
H. Sacks:
Telefoneröffnung
E. A. Schegloff:
Berens:
Pallotti:
Service telephone call openings: a comparative study on five European languages
Coronel-Molina:
Openings and Closings in Telephone Conversations between Native Spanish Speakers
Sadaah:
The 'How are you' sequence in telephone openings in Arabic